FAQ’s

Can a physio refer me for an X-Ray or an MRI?

Physiotherapists are able to refer for X-rays of the spine and pelvis and for MRIs of all areas, and the individual will be eligible for the same medicare rebates as you would be if referred for these investigations by your GP.

If X-rays of other areas such as an ankle or a wrist are required the physiotherapist will recommend this, but a GP referral would be required to claim Medicare rebates.

I’ve had back pain for years, what can a Physio do for me after all this time?

A physiotherapist can help to identify the underlying cause for your back pain and give you tools to manage or resolve issues. At Coastal Physiotherapy, this will include hands on treatment (Soft Tissue Release, manual therapy, dry needling), a home exercise program of appropriate stretching or strengthening exercises (these will be demonstrated in the clinic and you will be provided with a detailed handout with photos and instruction to remind you at home) and postural or ergonomic advice and education.

Managing long term back pain is a process of educating you on your specific injury or condition, to allow you to make sense of what is occurring in your body. Sometimes very simple advice and lifestyle changes can have a huge impact on your quality of life no matter how long you have had the problem.  It is never too late to have your back pain assessed and treated!

I am always sore after playing golf, can physiotherapy help?

A physiotherapy assessment is able to determine the cause of your soreness. At Coastal Physiotherapy, we have developed our Fit 4 Golf program through study and analysis of the mechanics of the golf swing. As such we have specialised knowledge and interest in the stress and forces placed on the joints of the body during golf and the strength, flexibility and co-ordination required for an efficient and effective swing.  Improving these areas can eliminate soreness from your game.

Do I need to be in pain to benefit from a Fit 4 Running assessment?

No.  Fit 4 Running has been designed to assist runners to evaluate their gait and running pattern, to advise you on areas that require improvement in order to increase the efficiency of your running style.  A more efficient stride and running technique will increase your speed and pace.

Training plans are an invaluable means to provide structure, motivation and guidance to target speed, cardiovascular efforts, technique and endurance work.  Having a varied training program is a great tool to avoid injury, by ensuring you are challenging your muscles in different ways yet avoiding over-stressing them.

I really want to get fit, but I keep getting hip and knee pain when I run. Can physio help with this?

Coastal Physiotherapy offers specialised programs designed for runners which are suitable for both beginners and experienced athletes. Our Fit 4 Running program offers different options based on your goals.  The physiotherapist can conduct a biomechanical analysis of your joints and muscles to detect areas of imbalance, tightness, restriction in movement or weakness in the muscle groups essential for an efficient running style.

You may choose to build on this by having a running technique analysis (video and objective feedback on your technique), and then work with the physio to establish a tailored running training program developed to help you achieve your goals (whether that be 5km, 10km or even a half or full marathon!).

The individualised approach of our Fit 4 Running programs will identify areas where you may be at risk and is an essential tool to prevent injuries. The Physiotherapist will teach you how to avoid common training errors, retrain poor biomechanics and ultimately decrease the chance that you will experience a preventable injury/condition.

Does physio hurt?

We are considerate and conscious of the pain our patients are feeling but as we are treating sensitive and injured structures, treatment is not always “painless” but should not be “painful”. In most instances, patients feel better after treatment but if an increase in pain does occur your physiotherapist will advise you on how best to alleviate the symptoms. When this occurs it is not a sign that you are getting worse but that your body is responding to treatment and changes are occurring in the injured tissue.

How many visits will I need?

That is a difficult question to answer as everyone and all conditions are not the same. What we can say is that at Coastal Physiotherapy our motto is “Getting You Better Faster” and we pride ourselves in achieving successful outcomes with minimal intervention. We achieve this through giving you the knowledge and techniques to manage your injury or condition between treatments and after you are discharged from treatment.

Our specialised skills mean you should notice improvement in your symptoms after your first visit and significant change within 2 or 3 sessions.  We do not book blocks of appointments, rather we base your ensuing treatment sessions on your progress at each visit.

Will I see the same therapist at each visit?

To ensure consistency of care throughout your course of treatment we endeavour for you to see the same therapist at each visit. In certain circumstances such as annual leave, sickness or conflicting schedules this may not be possible, but the clinical notes kept by your physiotherapist will ensure each of our clinicians will be able to offer you treatment consistent with that you have already received.

What do I wear for my appointment or treatment session?

The physiotherapist will want to visually and physically examine the affected area and often the surrounding joints and tissues. Wear something comfortable that is easy to move in and enables access to the injured area. If you have leg or low back pain it is best to wear a pair of shorts and females with neck or shoulder pain should wear a singlet. It is possible to get changed at the clinic (as we have private treatment rooms) and we can provide a singlet or shorts if you don’t have the right clothing with you.

Do you have to have an injury to see a Physiotherapist?

No!  Many people present to Coastal Physiotherapy with insidious onset pain, meaning you have no idea why you are in pain, and there was no apparent trigger for your symptoms. There are many different causes of pain other than injury, and the Physiotherapist’s will go through a structured assessment to determine the cause and then provide treatment to get you functioning back to a level that you want to be at.

Should I see a Doctor or a Physiotherapist

Physiotherapists are trained to be first contact health professionals and as such a doctor’s referral is not necessary before coming in for physiotherapy treatment. Doctors are able to provide you with prescriptions for stronger pain relief or anti-inflammatory medication to treat your pain, however physiotherapists are trained to be able to determine and treat the cause of your pain through a musculoskeletal assessment.

In most cases, hands-on treatment will resolve your pain without a visit to the GP, but if the physiotherapist feels that your injury or painful area would respond well to pharmaceutical intervention, the physio will refer you to your doctor for further assessment. Our physiotherapists send a letter to your GP following your assessment and periodically throughout your treatment so your doctor will be aware of your treatment and progress.

What is on-site Physiotherapy?

On-site Physiotherapy is a practice approach towards managing and preventing work related injuries and is a key component in managing the health and well being of your staff.

On-site Physiotherapy enables employers to:

  • Provide a proactive, rather than a reactive approach to employee health.
  • Prevents minor aches and pains from turning into WorkCover claims.
  • Reduces employee absenteeism and lost time injuries.
  • Increases productivity by maintaining employees at work.
  • Improves morale and job satisfaction resulting in less turnover of staff and higher productivity.
  • Encourages a healthy work culture.
  • Treatment remains focused to recovery of function at work.

For more information about how the on-site Physiotherapy program operates download WorkFIT-Flowchart.

Why do I get headaches and back pain when sitting at a computer too long?

Poor ergonomic practices or workstations can play a significant role in the development of many preventable musculoskeletal disorders including neck and back pain, shoulder and arm pain, headaches, or occupational overuse syndrome (previously known as RSI). Many of these injuries are avoidable by implementing correct ergonomics within the workplace.

Sustained sitting places increased pressure through the intervertebral discs in your spine. A poorly adjusted chair will change the posture of your spine resulting in sore lower back muscles, and if your upper back posture is impacted you may sit with your head poking forward to see the monitor. The average head weighs about 5kg and sitting in a forward head on neck posture for extended periods is very fatiguing to your muscles, and can contribute to headaches.

If you experience any musculo-skeletal symptoms while working at a computer, you may need an ergonomic assessment (also known as workstation assessment) with an Occupational Therapist.

What is an Occupational Therapist?

Occupational therapy is a client-centred health profession concerned with promoting health and well being through occupation. The primary goal of occupational therapy is to enable people to participate in the activities of everyday life. Occupational therapists achieve this outcome by working with people and communities to enhance their ability to engage in the occupations they want to, need to, or are expected to do, or by modifying the occupation or the environment to better support their occupational engagement.

At CWRS, we employ Occupational Therapists who either specialise in vocational rehabilitation (workplace rehabilitation) or community rehabilitation (working with people living in the community with injury or disability).

What is manual handling training?

Manual handling training will educate your staff in the correct way to minimise their risk of injury during the performance of work tasks. This presentation should focus on much more than how to “lift a box” safely, and detail the safe performance of all specific work tasks, as well as teaching participants how to identify risk in the workplace. Where tasks are predominantly field based and difficult to represent through work simulation in the office/depot, video analysis of “real tasks” as part of the training is very successful.

The objectives of this training include:

  • To understand the anatomy and function of the spine
  • To understand the importance of improved postural habits
  • To understand safe lifting principles
  • Risk assessment and risk control
  • Video footage of current work practices within your organisation
  • Practical analysis of videos to provide advice on how to safely perform tasks
  • To learn the importance of stretching and how to stretch
  • Practical demonstration on-site of real work duties.